Refund Policy
Last updated October 30, 2026
The short version: Try BogeyHunter Desktop free for 30 days before you buy. Desktop purchases are final unless the law requires a refund or a defect we can’t fix stops the software from working on a computer that meets the system requirements. iPhone subscriptions are billed by Apple, and refunds go through Apple.
BogeyHunter Desktop and BogeyHunter for iPhone are separate products, sold separately. This policy explains how refunds work for each. It is part of our Terms of Service and, for the desktop app, the Desktop End User License Agreement.
1. BogeyHunter Desktop
1.1 Try before you buy
Every major version of BogeyHunter Desktop includes a free 30-day trial so you can confirm it works with your computer, cameras, and simulator before buying. Please use the trial to check your setup against the system requirements.
1.2 Purchases are final, with two exceptions
Desktop purchases are final and non-refundable, except:
- (a) where applicable law requires a refund; or
- (b) where a defect in the software stops it from working on a computer that meets the published system requirements, and we can’t fix the defect.
1.3 Setup isn’t a defect
Setup and configuration — camera choice and placement, USB ports and bandwidth, frame rates, lighting, and simulator and launch-monitor settings — is what the free trial is for, and isn’t a defect. We’re still happy to help you with it: email us.
1.4 How to request a refund
Email mulligan@bogeyhunter.ai with:
- your order number (format
BH-XXXXX-XXXXX), and - a description of the problem (what happens, your GPU model, and any error messages).
We’ll try to fix the problem first. Support replies within 1–2 business days.
1.5 Payment processing
Desktop payments are processed by Stripe through Link (shown at checkout and on receipts as “Sold through Link”). Approved refunds are returned to your original payment method. A refunded license is no longer valid.
2. BogeyHunter for iPhone
BogeyHunter for iPhone subscriptions are billed by Apple, so Apple handles refunds under its own policies:
- Request a refund at reportaproblem.apple.com.
- Manage or cancel your subscription in Settings → [your name] (Apple ID) → Subscriptions on your iPhone. To avoid being charged when your free trial ends, cancel at least 24 hours before it ends.
- Deleting the app doesn’t cancel your subscription.
We can’t issue refunds for App Store purchases ourselves, but we’re glad to help with any problem in the app — email mulligan@bogeyhunter.ai.
3. Contact Us
If you have questions about this policy, contact us at:
And Beyond Apps, LLC
Las Vegas, Nevada
mulligan@bogeyhunter.ai